Manufacturing: Quality Problem
Client: A manufacturing firm was experiencing a failure rate of over 25% on its largest volume product. The direct cost of th...
On-Site Training with eMRI that offers customized content and scheduling to meet our clients’ specific needs and goals.
eMRI provides a wide range of Consultation Services for effective quality, productivity, and process improvement results.
The complete, in-depth, knowledge-based eMRI training offered on a calendar-based set class schedule in which anyone can register.
Lean Six Sigma, a disciplined, data-driven approach to improving processes of all types, is the most popular continuous improvement initiative training in the US and around the world.
eMRI’s Lean training and consulting services focus on decreasing waste and increasing value to the customer while instituting a process of continuous improvement.
Used in many industries including both manufacturing and service-based organizations, Design for Six Sigma is used to design products and processes that are high quality and low cost so that they are trouble free when they are launched.
Training and consulting on the many applicable methods of collecting and analyzing business and process data to generate improvements.
Methods of problem-solving used for identifying the root causes of defects, errors and other problems.
Learn about the processes and procedures necessary to meet ISO standards and other industry-specific quality systems.
Specific continuous improvement tools that can be used to generate process and business improvements outside of a structured continuous improvement methodology.
For over 30 years, eMRI has earned an exceptional reputation for specializing in helping clients create value and increase profitability by improving productivity, quality, and customer satisfaction. As a leader in continuous improvement initiatives, eMRI has provided client-centric, customized training and consulting services to many clients in various industries around the world. Our goal is to assist our clients in promoting the business excellence they wish to achieve.
eMRI works with many organizations throughout the manufacturing and service industries around the world, such as:
We have more qualified, knowledgeable expert personnel with exceptional training skills.
Academic knowledge holds little value unless you can apply it practically. Practical experience is of limited significance unless you are also expert in the field in terms of technical knowledge. All of eMRI’s trainer/consultants have a combination of strong academic backgrounds combined with real world, practical experience, giving us an edge over our competitors and the advantage to our clients.
We are more flexible and accommodating.
Unlike our larger competitors, eMRI offers customized training and consulting services to meet our clients’ specific needs. We are flexible and versatile in our development, customization, and scheduling to accommodate our clients’ timetable. Since our founding, we have traveled around the world to provide our specialized training and consultation services to over 400 companies in more than 30 different countries. We also provide open enrollment training available through various university partners. We are willing and able to form long-term and short-term partnerships with our clients to ensure that they get exactly what they need to improve their performance and increase their value.
Our training services and materials are more knowledge-based, in-depth and complete.
eMRI is dedicated to providing the highest quality training and consulting services that exceed client expectations. Our comprehensive service offerings, detailed training materials, expert knowledge, and functional methods provide the tools for our clients to successfully improve operations, enhance performance, and increase productivity. We are so confident in our ability to help our clients succeed in their continuous improvement initiatives that we have even written a book on it: “Successfully Implementing Lean Six Sigma: The Lean Six Sigma Deployment Roadmap” by Keith M. Gardner.
Client: A manufacturing firm was experiencing a failure rate of over 25% on its largest volume product. The direct cost of th...
Client: A large, global manufacturing firm had successfully implemented Lean approximately 10 years ago and had shown excelle...
Client: A Fortune 500 company desired to accelerate its rate of continuous improvement to improve its financial performance a...
Client: A furniture plant uses over 1,000 fabrics on its products. The current process for ensuring the right fabric goes on ...
Client: A large services company with over 10,000 employees was receiving many complaints about the onboarding time for new e...
Client: A large logistics firm was sporadically missing deliveries to a large customer. In addition to hundreds of thousands ...
Client: A large 3PL had a 500,000 square foot incoming logistics facility that was contractually obligated to process custome...
Client: An overseas operation was experiencing rapid growth in sales but was constrained in terms of manufacturing capacity. ...
Client: A billion-dollar industrial company was having high rates of failure in one of its batch chemical processes. The fail...
Client: The IT department in a large services company with over 5,500 employees was being inundated with requests for “ad h...
Client: A manufacturer of liquid chemicals needed to clean out its batch processes when switching products. Every clean out r...
Client: A “greenfield” startup facility creating 1-3 micron tolerance machined parts was experiencing high rates ...
Client: A $1 billion+ manufacturer contracted with eMRI consultants to perform a system-wide assessment of product quality co...
Client: A Fortune 100 company with 13 plants was spending over $9 million per year on gage calibration alone. Other areas of ...
Client: A large manufacturer of office products wished to reduce the dollar value of warranty claims being paid due to damage...
Client: A global, $15 billion per year company desired improved results from its global Lean Six Sigma program. The program, ...
Client: A large, South American automotive supplier was experiencing so many quality problems that it had been placed on t...
Client: A company was struggling with getting accurate voice of the customer survey data from their employees surrounding the...
Client: A state governmental district agency was experiencing annual budget cuts in all areas due to declining tax revenues. ...
Client: A North American sales team, over a period of years, had to spend an increasing proportion of their time supporting c...
Client: A hospital was coming under significant cost pressure. A substantial administrative cost was the cost of mailings. Th...
Client: A Fortune 100 company needed a supplier quality management program for a group of 50 North American suppliers of elec...
Client: A global company was struggling with product development. Specifically, the time required for testing to get a custom...
Client: A company’s number one customer complaint was over- billing. Complaints were running at approximately 60 per mo...
Client: An analytical lab is responsible for product development and provision of customized reference specimens to clientele...
Client: A division of a 100+ billion dollar overseas conglomerate required division-wide quality improvement to remain compet...
Client: A mid-sized retailer, in an environment of limited resources, was attempting to determine how to optimize capital spe...
Client: A $1+ billion company was shipping only 85% of orders on time in full (OTIF). Furthermore, the company had over 120 m...
Client: A large, capital intensive business was struggling with cash flow and debt servicing. The company needed to free up w...
Client: A large call center operation with over 4,500 employees was suffering from problems associated with both over and und...
Client: A major health care insurer was experiencing high levels of turnover in several departments. Senior management suspec...
Client: A staffing services company’s primary customer was complaining that it was taking too long to place personnel i...
Client: A $2+ billion manufacturer wanted to improve response time and performance on customer product complaints. Historical...
Client: A coating manufacturer’s number one customer complaint in terms of both frequency and cost was cracking. Despit...
Client: A food company which had embraced sustainability wanted to reduce its environmental footprint. As a part of the effor...
Client: A furniture manufacturer was experiencing high levels of defective incoming product across the supply chain. Defectiv...
Client: A large organization was struggling with the time and complexity of addressing customer inquiries on the topic of pot...
Client: When transitioning from product development (pilot plant) to full-scale production, a firm was experiencing a manufac...
Compared to other LSS training programs, eMRI is by far the best. They offer an in-depth knowledge of the subject matter and can apply the techniques to real-life examples in a meaningful way for trainees.
– Client, Manufacturing Industry
I took a Lean/Six Sigma class with eMRI in 2016. The course was in-depth and allowed us to be fully engaged in our own learning. The real life examples and clear illustrations of Lean and Six Sigma concepts made it easy to understand and helped change the way I approach improvement opportunities in my current role.
– Client, Transportation Industry
Excellent learning experience. I greatly appreciated the balance that was shown in providing real-world examples of both manufacturing and transactional environments.
– Client, Health Insurance Industry
The training received from eMRI provided practical, real-world examples and exercises that we could immediately implement in our Lean Six Sigma initiative. The trainers were professional and well-versed on the subject matter.
- Client, Retail Industry
eMRI is our go-to organization for everything related to process-focused continuous improvement. I highly recommend their people and their services.
- Client, Transportation Industry
eMRI provides the complete package for continuous improvement. They not only understand and train on LSS but set themselves apart with the ability to guide and deliver on the complete implementation of Continuous Improvement. Additionally, their ability to work with a company on a specific basis of what is needed and how to manage it within the constraints of the existing culture is a great part of producing a successful and sustainable Continuous Improvement implementation. This insight and the expert resources are able to handle any problem we encountered, all the way from strategy to large, complex, statistical models, and they provide you with what you need and not some standard one-size-fits-all.
- Client, Manufacturing Industry
eMRI was able to provide structured and analytical analyses with recommendations that provided a solid platform for operational improvements. In a turnaround situation, this was crucial to understanding where we are is the first step before we can build towards operational excellence.
- Client, Energy and Utilities Industry
eMRI has been an outstanding partner for our organization for many years. They have provided consulting and education on Lean Six Sigma, Continuous Improvement, and Problem-Solving for a wide range of audiences and have helped employees at all levels of our organization better understand these tools and methods.
- Client, Healthcare Industry
From the start until the finish the courses were such a learning curve and enjoyable. Nothing was too much trouble to explain and even now, afterward, I am still getting support and help whenever it is needed. I could not have hoped for a more informative course or tutor who gets to know his pupils and how to best deliver the training to each individual.
- Client, Manufacturing Industry
eMRI provided Lean Six Sigma training to our staff when we were forced to cease internal training due to budget constraints. If it had not been for eMRI’s effective teaching and mentoring, Continuous Improvement at our organization may have gone the way of the dinosaur.
- Client, Health Insurance Industry
I have worked with eMRI for over 15 years and they bring the best blend of theoretical possibility and practical reality - all aligned to maximize business performance
- Client, Manufacturing Industry
Through this training, I was able to advance my career and provide my company value through completing my Black Belt project that yielded an estimated $15M dollars for 2016.
- Client, Healthcare Industry