Supplier Quality Management and Improvement

Supplier Quality Management and Improvement

Client:
A Fortune 100 company needed a supplier quality management program for a group of 50 North American suppliers of electronic components but had minimal internal resources to perform this function.

Goal:
Partner with an outside firm to manage and improve supplier quality.

Results:
eMRI consultants developed a multi-year supplier development program, performed the program management function, provided auditor training, performed audits of suppliers, and delivered training to the supply base through the client. Results included a reduction in the size of the supply base, by as much as 30%. Late deliveries were reduced by 60-70% depending on the respective product line and product non-conformities were reduced by 70% with overall improvement in supplier quality.

Savings:
$373,000 per year.